Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and company details when you fill out our contact form or communicate with us.
• Project Information: Details about your project requirements, business needs, and technical specifications.
• Communication Records: Correspondence and interactions with our team.
• Technical Data: IP address, browser type, device information, and usage patterns when you visit our website.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our software development services.
• Communication: To respond to your inquiries, provide customer support, and send project updates.
• Business Operations: To process contracts, manage projects, and maintain client relationships.
• Website Improvement: To analyze website usage and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices
• Secure backup and disaster recovery procedures

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations (e.g., hosting providers, email services) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to affected parties.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related data is typically retained for 7 years to comply with legal and regulatory requirements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Objection: Object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at privacy@altrisight.co.ke.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide relevant content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: